Saturday or Sunday delivery is available for 10 when you spend less than 25, or for 5 on orders between 25 and 75. } Cancel Update. Unwanted items delivered directly by our suppliers can also be returned within 30 days of delivery. } Sometimes those times can change, such as on Bank Holidays, so wed suggest you check your nearest store opening hours here. Report review. }. . Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. If youve ordered an age-restricted item, you could be asked to provide ID like a driving licence, passport or a PASS card, if you appear to be under the age of 25. } Download the Toolstation app now for instant access to the tools and equipment you'll need to tackle any trade or DIY job. we can check local availability, take payment and reserve it in another Toolstation store nearby - your order will be ready to collect from your selected store within 5 minutes. .secure-payment .container { Larger items over 30kg can only be delivered on Monday to Friday. I was served by the Assistant Manager who I gave all the item details on a piece of paper. } Once youre signed in, you can also visit Reset My Password if you want to change it. To add an address, go to My Account, select Address Book and click on the Add New Address button. And I completely mess up the order . !" If so, please follow these steps as instructed to ensure a quick return and refund process. If youre having trouble logging in and youre sure youre using the right login details, click forgotten password on the Sign In page. Need help? Just choose the Next Day Collection option and your order will be ready for you from 3pm the next business day. max-width: 700px !important; Terms and conditions apply. The service comes with a 9 fixed fee (taken from the refund). ordered 60 metres of coving on Friday was told would arrive Saturday morning between 10-12 and would get phone call when in no phone call so phoned helpline at 1 oclock were I was told no guaranteed delivery before 7 went back at 430 on Saturday to cancel order and was informed there is no deliveries at tradeston at weekend coving wouldnot arrive till Monday when I . Online Ordering. } Or, you can post it back to us using our Returns Form. } }. Sign up to our newsletter to hear about new products & top offers Policies . Toolstation Reviews in Birkenhead | Indeed.com Find jobs Metric tools . Toolstation Reviews in Birkenhead | Indeed.com Find jobs Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie . This option costs 10 on orders under 25, 5 on orders between 25-75 and is free for orders over this amount. *Representative example: Representative 21.9% APR (variable) - Purchase rate 21.9% p.a (variable) - Assumed credit limit 1,200 - more info, Take your unwanted, unused item to your nearest Toolstation store in its original packaging, Bring your receipt, invoice or order reference number with you, Our staff will check the item and confirm it was purchased within the last 30 days, An exchange can then be made, or a refund issued against the original method of payment. .secure-payment .we-accept, .secure-payment .secure-payments { 1000 characters limit. Want your items delivered at the weekend? These include goods that are cut, mixed or made to your requirements, used macerators, toilets, dirty water pumps and petrol products, as well as unwanted boilers, boiler parts or boiler spares. Orders selected for Sunday delivery and placed by 4pm Saturday should be delivered the following day before 6pm. 1. box-shadow: none; Do you agree with Toolstation's star rating? Log in, go to My Account and click Update Address to edit your primary address. Delivery never turned up - didn't get any notification to say it wouldn't arrive. @media (max-width: 465px) { Cancel Block. Read 5 reviews, get contact details, photos, opening times and map directions. height: 42px; Secure shopping All refunds will be made to the method of payment you used. .secure-payment .we-accept span.panel { } Has the 30-day period passed? Search for local Tool Suppliers & Services near you and submit reviews. } I could not even cancel the order, and as the missing item was holding up work progress, I was well and truly stuffed. My order is missing an item. Over 700 of plumbing items, radiators etc. Online Ordering. *Representative example: Representative 21.9% APR (variable) - Purchase rate 21.9% p.a (variable) - Assumed credit limit 1,200 - more info. To make your returns or exchange process as smooth as possible, just follow these simple steps (your statutory rights are not affected): Remember that some items are excluded from our 30-day unwanted items return policy. Well offer a repair or replacement provided youve reported the fault within 12 months of purchase. Youll receive an order confirmation email or text with your order number on it. You can contact Toolstation's customer service team and arrange the return and refund. Choose the Pre-12 delivery option for 10. If the item or packaging has been handled excessively, we reserve the right to reduce the amount we refund you. We dont stock these items in store, so they are not available for collection youll only be able to choose the Delivery option. } Expiration date. 2 wrong information for Saturday delivery phone Saturday after waiting untill 3pm .called toolstation and reply was no delivery on Saturday. }. Next Business Day Delivery is FREE when you spend 25 or more. float: none; If youd like to return a petrol item, please contact the manufacturer through our list of Supplier Helplines found in After Sales Support. Payment Order Friday to Sunday before 6pm for Monday delivery; Orders placed after Sunday at 6pm will be delivered the following Tuesday; Pre-12pm Delivery - 10.00 or 5.00 for orders over 25, to arrive before 12pm on the scheduled days above. Just bring that along to the store when you come to collect your items. Please allow up to two working days for these deliveries. Place your orders online 24/7 if an order for items in stock is placed during store opening hours, itll be ready to pick up in 5 minutes. We are Toolstation Ltd, a company registered in England with registration number 04372131. Your card or email will detail what other delivery options are available to you. And I completely mess up the order . I placed an order for collection, but no longer want it If you want to cancel the order for a full refund, please visit the store or Contact Us for your refund. If you paid using cash, purchases will need to be returned to a branch. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. Click & Collect from 500+ branches nationwide in as little as 5 minutes, or choose Next Business Day delivery on any orders placed before 9pm Monday to Thursday (or before 6pm on Sunday). .secure-payment .container { width: 75px; They then sent me on a 2 hour journey to get some of the order. Masslive Drug Bust, You can either cancel the order if there has been a mistake, or create a new order if you've missed something off. Discount details. 1000 characters limit. Your order will be ready at the nearby store in 5 minutes (as long as its open). | Read 158,101-158,120 Reviews out of 277,523. . If purchased from a supplier, Toolstation will notify the supplier. They are a fast-growing British company that offers high-end products at affordable rates. } Check out what 335,225 people have written so far, and share your own experience. Answer.. come on Monday. I have the lovely lady behind the counter my order. June Bank Holiday 2022 Update. background-color: transparent; } } By : 07/06/2022 melrose apartments, manchester . 3) What is your exchange / return policy? 1. If an item delivered directly from a supplier was paid for in cash, refunds will be made in one of our stores once the supplier has collected and processed your returned item. Find your nearest store using our Store Locator and visit us for help with returns, refunds or exchanges. An unwanted item delivered directly from a supplier can also be returned within 30 days of delivery, however you cant return it to a store. Finance provided by PayPal Credit. background-color: transparent; Rise To Ruins Debug Mode, Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie . called yesterday to buy some camping gas which as previously was not in stock-was told I could order and was told I could collect at no extra charge and would get a text when in . height: 42px; If the items are installed and youre unable to remove and return them, please Contact Us to arrange an alternative solution. ordered 60 metres of coving on Friday was told would arrive Saturday morning between 10-12 and would get phone call when in no phone call so phoned helpline at 1 oclock were I was told no guaranteed delivery before 7 went back at 430 on Saturday to cancel order and was informed there is no deliveries at tradeston at weekend coving wouldnot arrive till Monday when I . The quickest way to return your item is to take it to any one of our Toolstation stores. I am still owed 500 of goods. Please refer to your order dispatch email and follow the instructions to track your order. PLEASE NOTE REMOTE AREAS standard delivery is 2-4 days. } Live tracking isnt currently available for larger deliveries with Tuffnells please Contact Us with any enquiries. This service is available through our stores and Customer Services. | Read 158,101-158,120 Reviews out of 277,523. . When you (the person named on the order) place an order with us, we will do business with you under the following terms. } NN18 8ET. Collection dates for Next Business Day Only items will be shown on your order confirmation and, if youve supplied us your mobile number, well also text you to let you know when your order is ready to collect. toolstation live chat. 2) For what can I use my customer account? Each time is a issue whit delivery ! Order by 9pm Monday - Saturday for free next business day delivery on orders over 25. | Read 274,741-274,744 Reviews out of 274,744 . If youre unable to return the item to a store, please Contact Us so we can arrange a collection. If so, follow the steps as instructed to ensure a quick return and refund process. .secure-payment .we-accept, .secure-payment .secure-payments { Apply Cancel . I have been treated poorly, and made to feel worthless on many occasions. Cancel Update. . Please contact the manufacturer directly for assistance. Using this service can often be the fastest way to get any problem put right. .secure-payment .we-accept, .secure-payment .secure-payments { For orders placed through eBay, please contact us through eBay marketplace. Business customers can apply for a Toolstation Trade Account this includes flexible credit limits with up to 60 days to pay, plus easy online account management. Payment - FAQs . Inch tools . *Representative example: Representative 21.9% APR (variable) - Purchase rate 21.9% p.a (variable) - Assumed credit limit 1,200 - more info. If were unable to repair or replace the item, well issue a refund. We can cancel your order for age-restricted items if we have good reason to believe you do not meet the relevant age restriction. Please check our Store Locator page to be sure your local store is open before you visit. Warehouse operative (Current Employee) - Bridgwater - 10 August 2021. Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. Our VAT number is 232 5555 75. . | Read 162,661-162,680 Reviews out of 278,756 You can add location information to your Tweets, such as your city or precise location, from the web and via third-party . Contact Us. Tweets . Secure shopping We cant accept returns of bespoke or made-to-measure items unless theyre faulty. Yes. Yes ordered some post hole diggers for Yes ordered some post hole diggers for a job it said next day collection, waited all day for confirmation ,never received confirmation, got in touch with toolstation to be told they haven't arrived, so had to cancel the job, cost me money, then requested a refund ,told I would get the refund in 3-5days ,what a joke very angry, I'll be using screwfix . Where possible, suppliers will update you with delivery information either by email, phone call or text message. Some items are delivered directly from our suppliers. 2022 Diamond 'A' Motel | All Rights Reserved. Recently tried to place a order to reserve goods for collection latter at the Abingdon store, System was so complicated ended up ordering from warehouse for delivery to store for collection next day, and also had inadvertently place goods in basket for completion when I arrived at store, I was so annoyed I asked to store to cancel order and start again, after checking with . very bad customer service. If your product has the lorry icon and is delivered directly by one of our approved suppliers, please see our Approved Supplier FAQs for more help. max-width: 700px !important; 35. Get contact details, videos, photos, opening times and map directions. So far so good. 1000 characters limit. Check out what 333,249 people have written so far, and share your own experience. .secure-payment .container { Read 8 reviews, get contact details, photos, opening times and map directions. Walter Toolstation S-Line Compact and cost-effective - the Walter Toolstation S-Line . Have you tried calling our Supplier Helplines? background-color: transparent; Print off and complete a Returns Form, and send your item to us at the address below: Toolstation We continue to deliver to store, site and home however delays are expected. box-shadow: none; height: 38px; There is no charge for the collection of faulty items. All of your online orders will appear here as soon as youve completed the online checkout. } This page does not include information about canceling Amazon Prime and other digital subscriptions. Hi Toolstation, I have been trying to contact you by email, alas no replies have been received. georgia forensic audit pulitzer; pelonis box fan manual I spent almost 95 minutes this morning (18/03/2022) trying to get through to Toolstation by phone, without success. toolstation cancel order. Finance provided by PayPal Credit. 22-24 Boulevard Royal L-2449, Luxembourg. } minneapolis crime statistics by race / blackpink members height in feet and weight / blackpink members height in feet and weight Toolstation Refusing Refund until lockdown over. If you would prefer our customer services team to arrange the return, please Contact Us we can book in a collection for a fixed fee of 9, which will be deducted from your refund. Tv Tropes Impossible In Real Life, Economic Development Research Organization, Webinar on Impact of Covid-19 on SME in Bangladesh, palm springs police department online report, liberty mutual field property claims adjuster interview, commercial panini press with removable plates. box-shadow: none; Well let you know by email or text message as soon as your items are ready to collect. height: 38px; background-color: transparent; Tupocon Oy > Yleinen > toolstation cancel order. Toolstation C-Line VX500. . Toolstation D-Line. Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. 6) Where do I find the card verification code or security code? text-align: center; Some products shipped direct from our suppliers may include specific return instructions. 1. .secure-payment .container { 5) How do I exercise my right of withdrawal? Please see cornell . If theres an account matching the email address youve provided, youll be emailed a link to reset your password. However, these items cant be returned to a store. }. Toolstation is was a trusted company but any more ! Avoid toolstation delivery ! 6) How do I cancel my order? . I went into tool station sittingbourne Kent. In addition, a despatch confirmation will be sent for delivery to home orders. Yes ordered some post hole diggers for Yes ordered some post hole diggers for a job it said next day collection, waited all day for confirmation ,never received confirmation, got in touch with toolstation to be told they haven't arrived, so had to cancel the job, cost me money, then requested a refund ,told I would get the refund in 3-5days ,what a joke very angry, I'll be using screwfix .